Nice place... great breakfast staff. But the rest of the stay was boot with staying in this Hilton garden inn. The weight room was locked and no-one gaff the keys... the fresh staff, a majority of the time, was talking to each other and not helping customers. Overnight staff was "shoes off (really... in their socks)" when I asked about coffee, amenities or questions. Below the standard of a Hilton Garden Inn. There's another Hilton property around the corner. I'll try that one next trip.
A very friendly and helpful staff. The room was large and clean. The fixtures are slightly dated.
Attended an annual social event in the ballroom this evening. This was, for me, the second time there. The hotel is conveniently located, moderately appointed, and appeared to be appropriately clean. The big disappointment was with the food and food service. It was unacceptable. They served roasted chicken, roast potatoes, green beans, tossed salad and cake. Not only did the food taste bland, the chicken was dry and tough, the salad had wilted, dark spots on the lettuce, and the cake was cut and left out uncovered for several hours. I work in event planning and have never experienced a Hilton property serving food that was this below par. Along with that, be aware that your banquet staff definitely needs some food and customer service training.
Eat at Jackson which was great. Then had a wedding planning meeting and tour. Very impressed
The hotel was easily accessible and offered everything needed in one location for the event. They provided a good meal and accommodated changes to quickly and seamlessly. I would gladly attend another meeting or conference here anytime.
Hilton Garden Inn Pittsburgh Southpointe is a US Lodging based in Canonsburg, Pennsylvania. Hilton Garden Inn Pittsburgh Southpointe is located at 1000 Corporate Dr, Canonsburg, PA 15317, USA.
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